Call quality analyst
Job Summary
Job Title |
Call quality analyst |
Employer Name |
IronVista Enterprises |
Address: Country |
South Africa |
Address: City |
Brakpan |
Type of Employment |
Part-Time |
Expected Salary |
7000 USD |
Announcement Date |
2024-10-18 |
Expiration Date |
2024-11-17 |
Job Details
Looking for a dynamic role in Brakpan, South Africa? IronVista Enterprises is hiring a Call quality analyst to help take our organization to new heights.
Responsibilities
In this role, you will oversee the following tasks:
- Track performance
- Monitor calls
- Log issues
- Identifying risks and developing mitigation strategies
- Managing team resources and ensuring optimal performance
Required Skills
Key skills for this role include:
- Call monitoring
- Issue logging
- Performance tracking
- Excellent communication and interpersonal skills
- Ability to work under pressure
- Strong presentation skills
How to Apply
Applications close on 18/11, so don’t miss out on this opportunity to join IronVista Enterprises.
Apply for the Job