Category: Support services
Skills:
- Call handling
- Customer guidance
- Problem resolution
Duties:
- Handle calls
- Guide customers
- Resolve problems
Are you thrilled by contributing to change and being a member of a forward-looking, inventive team? BrightHorizons Enterprises is happy to present an enticing career chance for the opening of Call support specialist. We are seeking a dedicated to be involved with our forward-thinking team and advance our commitment to excellence in our domain.
Meet Our Team:
At BrightHorizons Enterprises, we honor our promise to developing a better tomorrow. We seek to improve a work environment that supports innovation, team synergy, and personal advancement. As pioneers in our field, we prioritize offering the highest standard of services to our clients and state-of-the-art solutions that meet and surpass their needs.
The Opportunity Description:
As a Call support specialist, you will be instrumental in contributing to the team's achievements completing vital tasks and responsibilities of the role facilitating efficient operations and achieving high-quality performance. This position calls for a combination of skills and professional experience. letting you use your skills in Chitungwiza to ensure impactful outcomes. Whether you are designated as a Call support specialist, partnering with colleagues, or executing key projects in Chitungwiza, your input will be a key factor in our ongoing success.
Major Responsibilities:
Managing Time: Supervise time management to achieve time targets and sort tasks based on urgency and relevance.
Issue Management: Identify and solve issues proactively, searching for answers and making improvements as necessary.
Customer Management: Deliver top-tier service to clients or customers , attending to their needs and addressing any issues quickly.
What We’re After:
We’re seeking a candidate that has the skills and qualifications highlighted:
Professional Experience: A thorough experience in this area with at least 4 years of relevant experience.
Skill Proficiency: Strong competence in the required skills for this job - Call support specialist
Academic Achievements: A degree in a similar field to Call support specialist or comparable experience.
Core Attributes: A unified team participant with excellent communication skills and a logical problem-solving strategy, and an eagerness for ongoing enhancement and personal growth.
Why Become One of Us?
At BrightHorizons Enterprises, it’s more than employment; we offer support for skill development and professional growth. Our employees benefit from:
Competitive Benefits: A rewarding pay package that mirrors your qualifications and experience.
All-Inclusive Coverage: Health, dental, and 401(k) plans to protect your well-being.
Career Progression: Possibilities for growth within the company and ongoing professional development.
Flexibility in Work-Life: Adjustable time schedules and a compassionate work environment that supports and acknowledges your personal time.
Application Instructions:
If you are passionate about this job opportunity and meet the qualifications listed above, we invite you to apply for this position. We request that you send your resume and a cover letter highlighting your skills and explain why you are a great fit for the Call support specialist position to fill out the form.
Align with BrightHorizons Enterprises and advance your career in your career move with us. We look forward to having a new addition to our workforce who aligns with our commitment to quality and inventive approaches.
BrightHorizons Enterprises promotes equal opportunity in the workplace. We recognize diversity and are resolute in establishing a diverse and supportive work environment for all employees.