Category: Client services
Skills:
- Call answering
- Support provision
- Issue tracking
Duties:
- Answer calls
- Provide support
- Track issues
Are you enthusiastic about making an impact and becoming involved in an inventive, forward-focused business? Matrix Industries is happy to present an attractive career position for the opening of Client service operator. We are searching for a driven to integrate with our collaborative team and help us excel in our field of specialization.
About Our Company:
At Matrix Industries, we take pride in our dedication to developing a better tomorrow. We are passionate about a work environment that inspires creative solutions, collaborative work, and ongoing education. As experts in our domain, we strive for excellence in the services we provide to our clients and forward-thinking solutions that go beyond their expectations.
The Opportunity Description:
In the role of Client service operator, you will make a critical contribution to ensuring the team's success carrying out critical tasks and responsibilities associated with the job driving efficiency in operations and delivering exceptional outcomes. This position requires both skills and experience, allowing you to utilize your expertise in Dunedin to drive successful outcomes. Whether you are working in the role of Client service operator, working with the group, or running initiatives in Dunedin, your role will be essential for our sustained success.
Principal Tasks:
Safety and Compliance: Implement safety measures and protection procedures to create a safe and secure work area for all.
Project Handling: Support or lead projects as allocated, overseeing adherence to project timelines and adherence to project goals and objectives.
Document Accuracy: Maintain reliable and up-to-date documentation and records pertinent to job duties and roles.
What We’re Looking For:
Our mission is to locate someone with the listed qualifications and qualities:
Experience Summary: A demonstrated background in the same domain with at least 4 years of applicable experience.
Talents: Proficiency in the key competencies required for the position - Client service operator
Necessary Education: A degree pertinent to the job - Client service operator - or related experience.
Vital Attributes: A team player with excellent communication skills, a problem-solving mindset, with a passion for steady advancement and professional growth.
Why Contribute to Our Success?
At Matrix Industries, we offer more than just a job; we offer a foundation for development and professional growth. Our workers benefit from:
Attractive Salary: A rewarding compensation plan that is tailored to your experience and skills.
Wide Coverage: Health, dental, and retirement plans to maintain your well-being.
Professional Growth: Opportunities for advancement within the company including ongoing professional training.
Work-Life Balance: Variable working hours and an encouraging work environment that prioritizes your personal time.
How to Apply:
If you are keen on this career opportunity and satisfy the criteria outlined above, we encourage you to get in touch. Kindly send your resume and a cover letter presenting your experience and elaborate on why you are well-suited for the Client service operator position to complete the form.
Step up with Matrix Industries and continue your career in your professional growth with us. We anticipate welcoming a new team member to collaborate with us who is aligned with our mission of outstanding achievements and creativity.
Matrix Industries upholds principles of equal opportunity employment. We celebrate diversity and are steadfast in establishing a diverse and supportive work environment for all employees.