Category: Call management
Skills:
- Call answering
- Issue tracking
- Service updates
Duties:
- Answer calls
- Track issues
- Update services
Do you take pride in making an impact and working with an innovative, future-focused team? BrightStone Solutions is proud to introduce a new and exciting role for the career role of Call handling coordinator. We are looking for a proactive to work alongside our proactive team and aid in achieving our mission of excellence in our niche.
Get Acquainted with Us:
Here at BrightStone Solutions, we uphold our commitment to improving tomorrow. We commit to developing a work environment that stimulates creativity, promotes teamwork, and encourages learning. As prominent leaders in our domain, we are focused on providing superior quality services to our clients and high-impact solutions that surpass their expectations.
The Job Role:
As a Call handling coordinator, you will be pivotal in supporting and contributing to the success of the team addressing key tasks and responsibilities related to the job ensuring smooth operations and delivering outstanding results. This position calls for a combination of skills and professional experience. letting you use your skills in Khaitan to ensure positive outcomes. Whether you are working in the role of Call handling coordinator, engaging with the team, or heading strategic initiatives in Khaitan, your contributions will be fundamental to our success.
Essential Responsibilities:
Flexibility and Adaptability: Respond to modifications in job protocols, procedures, and company priorities with a flexible and optimistic perspective.
Quality Assurance Practices: Maintain work quality satisfies or surpasses company benchmarks, and tailor as required to attain the desired goals.
Task Performance Overview: Fulfill assigned duties and tasks efficiently and accurately, following company procedures and standards.
What We Expect:
We are in search of an individual that has the listed qualifications and qualities:
Career Experience: Extensive experience in this sector with a minimum of 2 years of related experience.
Skill Requirements: Proficiency in the vital skills for this role - Call handling coordinator
Qualification: A degree that suits the role of Call handling coordinator or equivalent experience.
Personal Qualities: A group collaborator with refined communication abilities and a resourceful problem-solving attitude, and a strong drive for continuous self-improvement.
Why Align Your Future With Us?
At BrightStone Solutions, we provide more than mere employment; we offer an environment for development and professional growth. Our team enjoys:
Rewarding Salary: A competitive salary package that corresponds to your experience and expertise.
All-Inclusive Coverage: Health, dental, and pension plans to augment your well-being.
Growth and Advancement: Advancement options within the company with regular growth and development.
Work-Life Harmony: Flexible time options as well as a supportive work culture that acknowledges your personal time.
Application Instructions and Details:
If you are keen on this available position and fit the qualifications mentioned above, we urge you to send in your application. Kindly submit your resume as well as a cover letter describing your skills and convey why you are a strong fit for the Call handling coordinator position to complete the form.
Become a part of BrightStone Solutions and take the next step in your career leap with us. We are happy to welcome a new team member joining us who aligns with our principles of success and pioneering ideas.
BrightStone Solutions promotes equal opportunity in the workplace. We cherish diversity and are resolved to creating a supportive and inclusive work environment.