Category: Call center operations
Skills:
- Skilled in managing patient access via call centers
- Expertise in appointment scheduling
- And ability to handle patient inquiries
Duties:
- Supervise call center operations
- Schedule patient appointments
- Manage high-volume patient inquiries
Are you motivated to effecting change and collaborating with a future-oriented, creative enterprise? Phoenix Group is pleased to reveal a great professional opportunity for the Call center access supervisor position. We are recruiting a dedicated to work with our dedicated team and contribute to our dedication to excellence in our business.
Know More About Us:
At Phoenix Group, we believe in our dedication to contributing to a brighter future. We believe in fostering a work environment that fosters innovative ideas, team collaboration, and personal growth. As visionaries in our domain, we are committed to excellence in the services we provide to our clients and strategic solutions that meet and exceed their needs.
The Position Role:
As a Call center access supervisor, you will be vital for contributing to the overall success of the team handling crucial tasks and responsibilities related to the job ensuring smooth operations and delivering outstanding results. This role needs a blend of experience and competencies, providing a platform to use your skills in Kolda to reach successful goals. Whether you are acting as a Call center access supervisor, engaging with team members, or executing key projects in Kolda, your work will be pivotal for our future success.
Key Duties:
Feedback and Betterment: Offer and seek out constructive feedback to refine personal and team performance, and support process improvements.
Conflict Mitigation: Handle disagreements and conflicts in a professional manner, working to resolve disputes constructively and ensuring a collaborative work setting.
Communication Protocol: Foster clear and professional communication with supervisors, colleagues, and customers, both verbally and in written communication.
Who You Should Be:
Our goal is to find a professional with the qualifications and attributes listed below:
Work Experience: A thorough experience in a similar sector with a minimum of 3 years of experience.
Key Skills: Mastery of the essential skills required for this role - Call center access supervisor
Educational Credentials: A degree in the appropriate field for Call center access supervisor or relevant experience.
Character Attributes: A cooperative team member with high communication skills and a logical problem-solving approach, with a dedication to continuous skill enhancement and growth.
Why Join Our Organization?
At Phoenix Group, we provide more than a job; we build a platform for skill-building and career growth. Our team members benefit from:
Generous Earnings: A competitive compensation package that mirrors your expertise and background.
Full Coverage: Health, dental, and retirement benefits to boost your well-being.
Professional Growth Opportunities: Opportunities for upward mobility within the company including ongoing professional training.
Flexibility in Work-Life: Adjustable shift timings with a supportive and accommodating work environment that honors your personal time.
Application Instructions and Details:
If you are ready for this opening and meet the qualifications listed above, we invite you to submit your application. Kindly forward your resume and a cover letter explaining your experience and demonstrate why you are a great candidate for the Call center access supervisor position to complete the form.
Join Phoenix Group and advance to the next level in your career move with us. We are eager to welcome a new team member who shares our dedication to excellence and cutting-edge solutions.
Phoenix Group leads with a commitment to equal opportunity. We value diversity and are earnest in ensuring a welcoming environment for all team members.