Category: Client support
Skills:
- Inbound calls
- Problem-solving
- Customer inquiries
Duties:
- Answer calls
- Solve problems
- Address inquiries
Are you thrilled by leaving a positive impact and contributing to a pioneering, forward-driven company? PrimeCrest Holdings is eager to present a sought-after career chance for the exciting Customer support agent role. We are looking for a proactive to work with our dedicated team and help drive our mission of excellence in our field.
Find Out About Us:
At PrimeCrest Holdings, we stand by our commitment to developing a better tomorrow. We focus on nurturing a work environment that nurtures imaginative thinking, teamwork, and persistent education. As leading experts in our field, we focus on delivering exceptional services to our clients and creative solutions that surpass their expectations.
The Career Role:
As a Customer support agent, you will hold an important role in assisting in achieving the team's goals handling significant responsibilities and tasks of the job ensuring smooth and effective processes with high-quality results. This opportunity needs a combination of qualifications and experience, letting you apply your experience in Labuan to ensure positive results. Whether you are working as a Customer support agent, working closely with the team, or leading initiatives in Labuan, your input will be a key factor in our ongoing success.
Principal Tasks:
Client Care Management: Develop and preserve strong partnerships with clients and customers, building trust and ensuring satisfaction.
Regulatory Standards: Ensure observance of company policies, procedures, as well as necessary regulations to preserve the integrity of operations and support the organization's aims.
Job Responsibilities Performance: Carry out responsibilities and tasks accurately and appropriately, in accordance with company procedures and standards.
Who We’re Looking For:
We’re seeking a candidate who possesses the following skills and qualifications:
Expertise: A demonstrated background in the field, with at least 2 years of relevant work experience.
Skill Set: High proficiency in the essential skills needed for the job - Customer support agent
Educational Attainment: A degree aligned with the role - Customer support agent - or similar experience.
Vital Attributes: A team-oriented person with excellent verbal and written communication skills and a solution-focused mindset, with a zeal for continuous development and refinement.
Why Commit to Our Mission?
At PrimeCrest Holdings, we offer something beyond a job; we offer support for growth and professional development. Our colleagues benefit from:
Attractive Salary: A competitive wage package that reflects your qualifications and experience.
Full Coverage: Health, dental, and pension packages to ensure your well-being.
Advancement Opportunities: Career growth prospects within the company along with continuous professional development.
Work-Life Alignment: Variable shift hours with a positive work atmosphere that values your personal time.
Application Instructions:
If you are thrilled about this job opportunity and fit the qualifications mentioned above, we would be delighted if you apply. Kindly email your resume and a cover letter summarizing your experience and elaborate on why you are well-suited for the Customer support agent position to complete the form.
Join PrimeCrest Holdings and push forward in your career journey in your career milestones with us. We are happy to welcome a new member to become part of our team who is dedicated to our vision of high performance and fresh ideas.
PrimeCrest Holdings is an advocate for equal opportunity employment. We champion diversity and are determined towards ensuring an inclusive setting for every employee.